Emprosoft: Simplifying Telecom Expense Management for Businesses

Fernando Sanz, CEO

While managing telecommunications expenses may not sound crucial to company-wide initiatives, their timely and effective management is significant to an organisation’s success. Often, enterprises find it challenging to understand their entire telecommunications infrastructure: what they own, who is using it, and what it costs. Without this information, enterprises waste a substantial amount on telecom expenditure. Managing telecom expenses around inventory, billing processes, contracts auditing, claims and credit control is an intricate and time and labour-intensive process. When companies manage Telecom Expense Management (TEM) entirely in-house without the support of an experienced vendor, they are faced with higher cost contracts and terms, incurring unnecessary expenses and paying for services and assets they don’t use. Consequently, an already overburdened staff remains occupied with non-core activities. This is where companies like Emprosoft make a difference.

Emprosoft is dedicated to increasing the efficiency of companies by improving the control and management of telecommunications spending, in all its aspects. With more than 35 years of experience, the Madrid-based boutique company holds development, service, operations departments, and a specialised segment that focuses on TEM services and consulting. The company offers a cloud-based management software that helps treat detailed information of any telecom operator, standardise formats, manage billing cycles, allocate costs, and related tasks. It allows them to access quality information, saving a significant amount of time that can be spent on analysing the data to improve efficiency.

The company offers a wide-ranging TEM service and solution portfolio comprising billing management, inventory management, telephone billing, visibility and distribution, reports and dashboard. Through its billing management service, The Emprosoft team provides access to information and knowledge that enables businesses to negotiate as well as align costs and services.

The company offers a cloud-based management software that helps treat detailed information of any telecom operator, standardize formats, manage billing cycles, allocate costs, and related tasks

The company’s inventory management offering, on the other hand, allows clients to have immediate savings by removing disused or nonproductive services within the organisation. Emprosoft even empowers businesses to analyse the benefits of the fees charged by telecom operators through its billing service, which is compatible with most advanced IP telephony systems and traditional call centres. This visibility is made possible with a user-friendly dashboard of the company’s TEM platform that enables clients to obtain all the desired reports.

Emprosoft employs a team of highly qualified and experienced professionals that helps clients implement the software along with providing consulting support to address their challenges. “Prior to onboarding new customers, our team conducts several meetings with the clients to understand the starting point, available data, and the goals. With all this information, a plan is established, which comprises of software adaptation if required, along with consultancy services and a proof of concept to carry out the whole process,” explains Fernando Sanz, CEO.

In each of these associations, the Emprosoft team offers a personalised service to the customers by creating tailored functionalities according to their workflows, using Siftel Web 3 platform. Over the years, Emprosoft has garnered a vast client base internationally, with clients in Europe, Portugal, Latin America (Argentina, Brazil, Colombia, Mexico), and looks forward to working with clients in the UK in the near future. The firm has also demonstrated its excellence in delivering effective outcomes by facilitating quality information and the ability to process it efficiently. The company has expanded its inventory and billing sources functionalities to allow the control and management of any type of supply for medium and big enterprises ranging from energy operators to service providers. “Going forward, we want to assess ways to improve its standard APP and develop a tailored mobile application around TEM and customised services,” concludes Sanz.

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Company
Emprosoft

Headquarters
Madrid, Spain

Management
Fernando Sanz, CEO

Description
Emprosoft is dedicated to increasing the efficiency of companies by improving the control and management of telecommunications spending, in all its aspects. With more than 35 years of experience, the Madrid-based boutique company holds development, service, operations departments, and a specialised segment that focuses on TEM services and consulting. The company offers a cloud-based management software that helps treat detailed information of any telecom operator, standardise formats, manage billing cycles, allocate costs, and related tasks. It allows them to access quality information, saving a significant amount of time that can be spent on analysing the data to improve efficiency

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Emprosoft: Simplifying Telecom Expense Management for Businesses

The company offers a cloud-based management software that helps treat detailed information of any telecom operator, standardize formats, manage billing cycles, allocate costs, and related tasks